The GlampView Resort, Manali

1. Booking & Payment

• A booking is confirmed upon receipt of 50% advance payment.
• The remaining 50% balance is payable at the time of check-in.
• Payments are accepted via UPI, Cash or Bank Transfer (Card option is available at check-in).
• Guests must provide accurate booking details, including name, contact information and number of guests.
• Bookings are non-transferable unless approved by GlampView.

2. Cancellation & Refund Policy

• Cancellations due to natural calamities, adverse weather, road closures, travel disruptions, government restrictions or other circumstances beyond the resort’s control are non-refundable.
• Once a booking is confirmed, GlampView reserves the accommodation and makes arrangements accordingly. Such cancellations may result in a financial loss to the property; therefore, no refund will be provided.

3. Check-in & Check-out

• Check-in: 2:00 PM
• Check-out: 12:00 Noon
• Early check-in and late check-out are subject to availability and may attract additional charges.
• Valid government-issued ID is mandatory for all adult guests at check-in.
• Guests must present their original ID for verification at the time of arrival.

4. Occupancy & Visitors

• Maximum occupancy is 2 guests per room, unless otherwise specified.
• Additional guests or extra beds, where permitted, are subject to availability and additional charges.
• Non-staying visitors are not permitted inside guest rooms but may use the restaurant and bar areas.
• Package inclusions and activities are subject to availability and may be modified due to operational, weather or unavoidable circumstances.

5. Property Rules

• Smoking: Strictly prohibited inside rooms. Smoking inside a guest room will attract a ₹5,000 penalty charge per room.
• Parties, events or loud music require prior approval from management.
• Guests must not move furniture or damage/misuse property.
• Guests are required to follow all resort safety and noise guidelines.
• Room Service: Room service is not available inside the rooms. This policy is in place to help maintain the cleanliness and hygiene of the rooms, especially the linen and interiors. Guests may enjoy their meals in the designated dining and common areas.

Bonfire

• ₹1,500 per session (1 hour).
• Additional firewood is available at an extra charge of ₹1,500.

Spa & Wellness

• Timings: 10:00 AM – 8:00 PM.
• Advance appointment is recommended.

6. Food & Restaurant

• Outside food is not permitted inside the resort.
• Any outside food brought onto the property will be entirely at the guest’s responsibility.
• Food, beverages, activities and other chargeable services not included in the confirmed package will be billed separately.
• Special dietary requests may be accommodated subject to availability.

7. Pets

• Pets are not permitted in the rooms. However, guests are welcome to bring their pets to our restaurant, bar and café areas. 🐾

8. Children & Extra Guests

• Children and additional guests are subject to the applicable occupancy limits and charges.
• Any extra-person charges will be communicated at the time of booking.

9. Damage & Loss

• Guests are responsible for any damage, breakage or loss caused by them during their stay.
• GlampView reserves the right to recover the cost of repair or replacement.

10. Identification & Legal Requirements

• Valid government-issued ID is required for all guests.
• Foreign nationals must provide the required documents as per applicable government regulations.
• GlampView reserves the right to refuse accommodation where required by law or in cases of invalid documentation.

11. Safety & Liability

• Guests are responsible for their personal belongings and valuables.
• GlampView shall not be responsible for loss or theft of belongings except where caused by the resort’s negligence.
• Guests must follow all safety instructions and property guidelines.

12. Changes to Booking

• Date changes, room changes and changes in the number of guests are subject to availability and management approval.
• Any applicable difference in tariff or additional charges will be payable by the guest.
• Changes may be subject to the applicable cancellation policy.

13. Management Rights

GlampView reserves the right to ask a guest to leave the property, without refund, in cases of:

• Misconduct or abusive behaviour
• Illegal activities
• Serious disturbance to other guests
• Property damage
• Violation of resort rules or these Terms & Conditions

14. Privacy

• Guest information may be collected and used for booking, communication, operational and legal requirements and will be handled in accordance with applicable privacy requirements.

15. Acceptance of Terms